Participant Toolkit 🇬🇧/🇨🇦

<aside> 👋 Hello, Welcome to your iNNERSHiP help area!

This is your dedicated support area, where we are here to answer all of your questions and address any technical concerns that you may have.

Can’t find what you are looking for? Send an email directly to our customer service at [email protected]!

French version ? Click here. 🇫🇷

Spanish version? Click here. 🇪🇸

Portuguese version? Click here. 🇵🇹

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My Digital Space

I lost my password, where can I find it?
How to activate notifications?
How do I download the application to my phone?
I lost the link to my digital space, how do I find it?
I have a technical problem. I can't open a document or move forward in my pathway. What can I do?
How to add photos, videos or emojis 😊?
How long does it take to complete my pathway?

How do I contact my coach?
Where can I find the answers to my questions and discussions with my coach?
My coach is unreachable, who should I contact?
Can I switch coaches? If so, who can I contact to do so?
What happens if I want to change my appointment with my coach or if I can no longer make it to our set appointment?